Spatz

It's opening day at Spatz, London’s latest fast-food sensation. But with only 4 hours to go, the manager, TJ Strickland, has much on his plate: the building is half finished and short-staffed, and Mrs. Frapelli, the owner’s wife, is about to arrive for the grand ribbon-opening ceremony featuring no ribbon and nothing to cut it with. Yet there’s even more chaos on the menu when an uninvited guest turns up and tries to put a squeeze on the festivities

Heavy metal man Vince Powers quickly changes his tune when he realises that the girl he’s got a crush on, Chloe, is a Mozart freak. Music of another sort is driving the staff out of their minds – it’s the brain-numbingly jolly Spatz jingle which Karen has had committed to a loop tape and insists on playing all day long. Meanwhile a customer called Mr. Fox loses his wallet at the same time as Vince becomes inexplicably well-off.

Toni Gordon is a girl with a problem. Two problems, actually: one, her mother and two, her father. The reason? In a moment of crisis and low self-esteem she wrote and told her Scottish parents that she's been promoted to the position of manager at Spatz. When Mr. and Mrs. Gordon unexpectedly turn up, Toni's forced to take control of the situation – and the restaurant. Meanwhile, Dexter loses all control in his bid to be the first employee to sell 500 hamburgers and win a corporate trip to Paris

Karen takes a tip from the Spatz Tokyo outlet and introduces an early morning exercise programme designed to keep the hard-pressed staff on their toes. After Karen has publicly humiliated Vince and Jo during one of the workouts, the duo get together and not only discover that it's Karen’s birthday, but also that she has had a 'nose job'. They decide to organise a knees-up their boss will never forget (including a birthday card with Pinocchio on and full of nose-related puns). Meanwhile, TJ is on crutches after pulling a muscle at the exercise class and now lives in horror at the prospect of letting down his hockey team

While Karen racks her brains dreaming up yet more publicity gimmicks, TJ's much-derided first aid class gets a shot in the arm when Lily uses what she learnt to save a choking customer's life. Karen quickly sees a chance for some free newspaper coverage and plans to exploit Lily's heroic action for all its worth. There's just one problem: Lily adamantly refuses to cooperate because her dad has no idea she’s working here and would be appalled if he did. But when did Karen ever take no for an answer?

Dexter sets his sights high when TV soap star Cindy Stewart blows in for a bite at the restaurant. The question is, will she swallow fast-talking Dexter's outrageous claim that he's not really a greasy nobody but is in fact the son of the Senegalese ambassador? Meanwhile, TJ is having major pay-cheque problems when the central Spatz computer goes haywire and issues a grave announcement – that TJ is dead.'